Small Business Owners: Improve ‘Profits’ by Managing and Supervising People

The manager’s job is to track, monitor, measure people, processes, performance to make sure the work gets done.

How to be a role model for everyone to look up

Leadership is more than the position in your company. A great leader leads by example and is considerate, appreciative and interested in his or her employees. Be willing to share your experiences and failures because these are things your workers can relate to and learn from. Be open to learning new things and motivate your employees toward their own success

  • Leads by example
  • Demonstrates commitment
  • Appeals to emotion
  • Communicates to all senses
  • Is knowledgeable
  • Maintains Integrity
  • Motivates
  • Empowers others
  • Builds relationships
  • Shows confidence
  • Is enthusiastic
  • Is consistent

Develophabits most successful supervisors practice, daily

Take one day at a time, and set achievable goals for each day. If a project is large, divide it into manageable segments that you can accomplish daily. Effectively completing smaller tasks will lead to overall success.

  1. Think small – break things down
  2. Define a specific, realistic goal
  3. Define a deadline
  4. Identify what will be produced
  5. Track your successes and failures
  6. Make your goal and deadline known to others
  7. Define a penalty if you fail
  8. Do everything necessary to avoid distractions

Avoid (5) things that can derail supervisors.

You have a busy schedule and multiple priorities, and if you’re not careful, you may get caught up in the details and forget the big picture.

  1. Not having and understanding of your strengths and weaknesses
  2. Failing to set specific goals for the team, self and individual employees
  3. Forgetting the company mission statement
  4. Don’t stay in your office all the time, ignoring relationship building
  5. Not providing a benefit to your company (lack of productivity)

Discover what employees need and expect from you

  • Vision
  • Trust
  • Inspiration
  • Compassion
  • Information
  • Empowerment
  • Integrity
  • Recognition

Employees want a leader who can share information and who trusts their competencies.

  1. Someone who can get involved in production of work
  2. Keeps the team from getting overloaded with outside priority work
  3. Someone who sees the big picture but understands the fine details that move the team forward.

Learn to manage people and other valuable resources

  1. Understand your company’s business strategy
  2. Conduct and analysis of the people your currently employ
  3. Figure out where you critical people issues are
  4. Come up with consequences and solutions to actions
  5. Implement action plans and evaluate them

Delegate to Empower Employees

By delegating to others, you empower your employees with ownership of the task at hand. Delegation is a powerful tool that can be used to make your organization and employees work efficiently through any project or crisis.

  • Determine what to delegate
  • Carefully select the employee
  • Give clear instructions and ask for their understanding
  • Cement commitment
  • Establish milestones and check-in points
  • Don’t micromanage or hover employees… but monitor activities by reporting
  • Follow up and evaluate the outcome

Give direction (not commands)

People will commit to goals if they can benefit or gain from achieving the objective. Learn what drives your employees and use it to motivate them toward your vision and goals. Let them know how your goals can benefit them and the organization.

To gain commitment:

  • Ask employees for their opinions and insights
  • Describe the benefits of following through on goals
  • Know your area of expertise thoroughly
  • Return favors

Employee ownership

How do you turn responsibility and authority over to employees? First, we have to realize there are only (3) areas supervisors can legally manage:

  • Performance – how the employee does the job?
  • Behavior – how the employee acts on the job?
  • Attendance – does the employee show up? On time?

To hold someone accountable you must have a written standard to hold him to. Supervisors, can discuss and can turn over the responsibility and authority to employees in these (3) areas.

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